We aim to get all orders packed and sent out as quickly as possible.

Delivery times can vary depending on the product ordered, especially for personalised or made-to-order items, but we’ll always do our best to get your order out promptly.

If you ever have any questions about your order, feel free to get in touch.

Faulty Products

If your item arrives faulty or damaged, no panic — we’ll sort it.

Just contact us as soon as possible and we’ll arrange a replacement/refund. We will cover any shipping costs involved.

Wrong Size / Exchanges

Ordered the wrong size? No problem.

You can return the item to us and once received, we’ll send out your replacement free of charge.

Please note that return postage to us must be covered by the customer.

Custom / Personalised Items

As personalised and custom-made items are produced specifically for each order, these may not be eligible for return unless faulty.

If you have any questions at all, don’t hesitate to contact us.